

Description
Payment & Security
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I placed and pay for my order.
On 12/18/20 I sent you an email asking for a delivery update. Did not receive a reply. Later on, I sent another email canceling the order, did not receive a reply.
Days later I received one package from you with one item only, I had placed an order for two.
I called some in your company and she told me that the other item was on backorder, she was going to look into it and would be in contact with me, she never did.
I have not received the other item nor any form of communication from your company till today 1/03/2021 where you are asking for my review, wrongly stating you had fulfilled my order of 2 x Inkpress Pro Matte Canvas, I only received one item.
Please cancel the second item and refund my money as soon as possible.
I purchased the order thru another distributor.
Thank you
Edmundo Sanchez
Pro Matte Canvas from Inkpress Media features a stretchable 100% cotton rag material with a light textured matte surface. The canvas has a basis weight of 310 gsm and a thickness of 17 mils as well as a brightness of 95%. The material is acid and lignin-free for ensuring a longer lifetime. Additionally, it is water and light-resistant as well as instant drying.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
I placed and pay for my order.
On 12/18/20 I sent you an email asking for a delivery update. Did not receive a reply. Later on, I sent another email canceling the order, did not receive a reply.
Days later I received one package from you with one item only, I had placed an order for two.
I called some in your company and she told me that the other item was on backorder, she was going to look into it and would be in contact with me, she never did.
I have not received the other item nor any form of communication from your company till today 1/03/2021 where you are asking for my review, wrongly stating you had fulfilled my order of 2 x Inkpress Pro Matte Canvas, I only received one item.
Please cancel the second item and refund my money as soon as possible.
I purchased the order thru another distributor.
Thank you
Edmundo Sanchez
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